Lowe's Home Improvement

Natasha Okpon 5 months ago

I needed 3/4 inch plywood measured to a specific dimensions. Sam was busy loading the shelves with a partner who was driving a forklift. As soon as I asked him for assistance he dismissed himself and told the other guy that he was going to help me. Instead of spending $35 on the already finished expensive plywood that was small he led me to this huge piece that was more than I needed but cheaper and told me to come find him once I paid for it. I did what he said and he led me to the back where the saw was. I specifically needed 23.75” x 47.75” for it to fit into the metal frame to build my own aquarium stand. The first line he drew was at 2 feet even and I emphasize how important it was for it to be exactly the measurements that I showed him on my phone screen. He drew a second line and achieved it once. Once he was done I measured both and one of them needed to be trimmed down a little bit more. He initially said that was dangerous to trim such a small amount. But he gave it a try anyway because I had three-quarter inch instead of half he said. He convinced me to keep the rest of the wood because I already paid for it. I forgot to mention that the labor was free. And all of this took place less than an hour before closing. Always go to Lowe’s instead of Home Depot. They are the best.

Casa de Salazar 8 months ago

I love this store. Especially the Garden Center employees. Joyce is the best and always positive. The Bonnie Plants guy is amazing and helpful. I wish I knew his name. He comes by at least once a week to deliver plants here, so check weekly to see what's new. Bonnie Plants are the best and are all natural and non GMO.

J.R. Templin 4 months ago

I always order and shop here and this morning needed to make a return and exchange. Ellyssa was absolutely above par and wonderful today! She welcomed me with a smile and a greeting. She was very kind, nice and extremely helpful this morning when she helped me return and exchange a garbage disposal and helped me purchase some other items needed for the installation. I can see why they made her head cashier, she's fast with finalizing transactions and offers great friendly and helpful customer service for Lowe's. Definitely delivering Core Values and Behaviors and beyond as one team associate to another! Wish there was more like her!

Patricia Green a month ago

Extremely poor customer service starting with management. This location is consistent for horrible customer experience. “ Just a group of individuals that want a paycheck but could care less about doing their jobs. Except for Cameron who went above and beyond to assist.

neryth aguilar 2 months ago

Had the worst experience with Lowe's and CRST the company they use to install their appliances have been getting the run around after having a brand new dryer installed that does not heat up from installation neither side wants to take any responsibility for having it replaced and now they are making it sound like I need to pay more to get a new one and have to wait even longer to get it replaced. Surprise the same company works for Home Depot and Best Buy so even if I go to a competitor I would still have to deal with them. Why did Sears have to disappear? 0 stars.