Lowe's Home Improvement

Notilem Andrade 3 months ago

Well orginized and the staff was very attentive... i liked how the gardening tools were inside the store and not outside its always easier to grab everithing you need not having to outside the store they have very good deals in the landscape deparment... and love the slow but steady to more wireless tools and there is a good varirety of diferent brands not only one

M C 6 months ago

I received excellent service from the slender man in the paint section. He helped my family choose a good paint for our picnic table in the exact color we want. He went above and beyond. We were talking about his good customer service in the car on the way home we were so impressed.

Chalee 6 months ago

Been passed around all morning from all different departments. No one wants to take ownership or blame. Wish I could put a negative star, installation team came out to install dryer. Decided to put tape around the area where the lent comes from. Note this was a brand new buy from lowes washer an dryer. Clearly no one is standing over the person installing. Dryer worked when they left couple months later my dryer stop working. Was about to unplug the dryer plug from wall an seen this was out my wall. That when I noticed technicians secured it with Tape. Tried calling instalation back they said they could not help because it's over 30 days. What's so insane about this customer care just doesn't care. Instead of holding your installation people accountable you rather tell the customer find a handy man to fix it. I will NEVER PURCHASE ANYTHING FROM LOWES AGAIN. I Even have warranty on it an they still pass you around to different departments blaming one another. It's an inconvenience stay aways from purchasing from them unless you want to spend all morning calling around to make sure someone can some an do it right. Trying to speak to a supervisor in that department been waiting for literally 20 mins for someone to come on the line. She told me she is waiting for someone to come to the queue to come an get call. I might just get hung up on. You know how customer service is when this type of situation comes up. Even called back the number that was given in the response. Still given the run around. Seems like I will have to go an purchase its an have a handy man do it. Which is crazy when you paid the person to do thr installation. I have talked to so many people about these issues an they said they wish they knew I was going through lowes that they would have warned me NOT TO GO THROUGH THEM. LESSON LEARNED. MONEY WASTED. SPENDING literally twice for installation ( when it was not even done right the first time) is not ok. I don't care about it being past 30 days the point is the company yall have installing could have burned My house down with the tape that was used. I even called the store I bought it from an he helped with emailing managers they didnt even call back, typical. Karma will come though!

JJ MUTRE 6 months ago

My preferred Lowes location to go to. Josué herrera from the pro desk has been of great assistance great Customer service. Mr Brian and Mr Bill from Paslode were also great people to meet. Walked me through everything of their products. Don’t have words for the type of customer service and support I received from them. I walked out with one of their cordless framing guns. Recommended 100%

369 432 4 months ago

It's Lowes... It's nice, clean well stocked and all...as it should be. I would have given a higher score but I found nothing exceptional at all. (Pro tip. If you own a home decor and repair store...everything should work and be in perfect condition) If you need home repair tools and supplies...this is a nice place to shop and the employees were helpful.