Lowe's Home Improvement

Mamie Zembal a month ago

I went in search of Odo Ban and I couldn't believe they dont carry! I did walk through the garden center to admire the flowers

Chris B a month ago

Ive been to this location many times, and the staff is amazingly helpful! Most recently, Chris went above and beyond to help my wife and I find a backyard furniture set that we wanted. Additionally, he continued helping with questions I had regarding other products. Afterwards, the young lady at the Pick-up counter, and the gentleman that helped me load my newly purchased stuff into my vehicle, both gave great assistance and were exceptional to encounter!

Chicka Flicka 2 months ago

I can not believe that Lowe's is losing a customer over $3. I spent about $82 on Sunday for plants and light bulbs. Happy Camper. Put the light bulbs in my vanity and about 30 minutes later one of the six burned out. I put it in the box and decided to return it with my errands that would take me near the store. The price of gas is high so it would cost more in gas to just drive there and back for $3. So today I went in and asked if I could apply a 33% discount to a new box of three. I need one...but I would have back ups. The CS Agent said no, We need all three back to process the return. I asked for a manager and he said sorry - we can't do that. So I am supposed to drive home, grab the other two bulbs and come back for $3??? Where is the common sense? So instead they lose a LONG TIME customer over this? Great job you brilliant souls in Lowes. You lost me.

Bob a month ago

Spoke with Mgt Team at checkout. Needed a repair at home. Woman employee said they have lists of quality tradesman and would we like to set up an appointment to have someone come out. There is no charge it’s free. Guy calls and before discussing my needs he demands estimate fee of $ 49.00. Recently I called to see if they cut glass. Spoke with man who said his name was Matt. Come on in we cut glass. Just ask for Matt. So I am handicapped from a car accident I get a ride there and wait for 20-30 minutes waiting for this Matt. They don’t supposedly don’t have anyone named Matt. Another employee told me they knew who took the call and gave me a fake name since they were leaving.

M M 3 months ago

This is not my local Lowe's, but I came to track down a plant pot for spring. Gina, Austin, and Ed were INCREDIBLE. Gina should be CEO of Lowe's because she literally knew everything about everything. They helped me track down the pot, load it (which was no easy task because it was gigantic), and even packed it in my SUV with cardboard boxes to make sure it wouldn't roll around. They absolutely saved the day. Thank you all for your help!