Lowe’s Outlet Store

Attiyya Hudson 5 months ago

This should be -5 stars. Do not do business here!!! I purchased a cooktop sealed in the box; the paperwork inside was for a microwave. The cooktop lines are damaged and someone fused them together. The store is hiding behind its All Sales Final policy. Do business elsewhere; certainly not here!!! Caveat Emptor!

Jan Austin a year ago

Had the opportunity to visit the Lowe’s Outlet Store. Although the store is not very big it has lots of good deals. It has a lot of deals and lots of surprises. Not only are there refrigerators, stoves, washer and dryers, dishwashers and microwaves. When you go there there are lots of unexpected finds. I recently purchased a dehumidifier for $50 originally priced $200+. The sales people are not pushy but helpful. Lowe’s provides delivery but will not remove old appliances. They will relocate your appliance to a different area if necessary. I found if you have time, visit the store frequently because new appliances arrive regularly. Most items will have some visible damage. Some damage greater than others.

Erin Steva a month ago

Bought a fridge that turned on but never got cold. Because we did not realize the issue within 48 hours, Lowes will not replace the fridge. We were moving into a new place and did not think that we had to confirm whether the fridge worked. Shocked and disappointed that the company does not stand by their products.

It’sJenny 7 months ago

I came into this store with the intentions to purchase a washer dryer and wasn’t greeted, acknowledge & no one said anything to me at all. There were two guys standing there speaking to each other and I guess I one was already assisting a customer in the store but the issue is nobody said anything to me to acknowledge my presence or give me a idea of how it will be.

Jae eun Yoon 10 months ago

The delivery showed up after 4-hour window. The didn’t even neither notify the delivery was delayed nor apologized at all. The delivery guy didn’t connect the water line of the refrigerator saying my previous water line is copper line and they are not supposed to handle it. He wanted to leave the refrigerator in the middle of living room and leave without installation. No body advised me I need stainless water line when I paid $125 for delivery and installation. I talked with the person at store over the phone and he said once I buy stainless water line and someone will come out later (5days later) to put the refrigerator in place. It’s ridiculous!! How come I can keep the refrigerator in the middle of living room for 5 days. My photoshoot is planned by my realtor next day and neither delivery guy nor store guy cares about my situation. The delivery guy especially kept saying they had to leave for the next delivery, didn’t care the refrigerator left in the middle of living room. I needed to call my handy man and I pay the cost. It’s very upsetting experience from top to bottom and the attitude of the people I communicated disturbed me.