Lowe's Home Improvement

Barbie Paredes 4 months ago

Went to lowes for the DIY kids workshop and it was nice. They allow walkins with last months project. The aprons for the kids are good quality and they let you take home the goggles. It was uncomfortable to have a lady with her child walking around selling bags of cookies, and the associates should have dismissed her for soliciting their customers. It was nice that the registration table had candy for the kids.

Kelly Delgado 2 months ago

I visited the store on March 30, 2026, to compare prices for the products I needed to renovate my kitchen. Earlier, I had gone to a nearby Best Buy, where unfortunately no one was available to assist me. Later that evening, around 8:30 PM, I went to Lowe’s and received outstanding assistance from Leo in the appliance department. He was extremely knowledgeable about the products, patient in showing me each option, and incredibly helpful in guiding me through the comparison process. Within minutes, Leo understood exactly what I was looking for and advised me in the best possible way. He gave me his full attention and helped me confidently choose and purchase six products. What impressed me most was his patience and dedication, especially considering it was almost closing time. He never made me feel rushed. Leo also guided me on how to take full advantage of the sale pricing and even helped me understand the rebate options. I originally came in only to compare prices, but because of the exceptional customer service I received from Leo, I ended up purchasing everything from Lowe’s. He is truly amazing — someone you can genuinely trust when buying appliances. I only wish I had been able to complete the survey on the receipt, but unfortunately it was valid for only 7 days. It would be wonderful if the survey period could remain open for at least 30 days. Most importantly, I sincerely hope Leo is recognized for his excellent attitude, outstanding customer service, and deep product knowledge. Thank you Leo! Thank you , Lowe’s, for having such a valuable team member.

Lazaro perez 4 weeks ago

“I had a great experience at Lowe’s thanks to one of their employees, JAIME. He was extremely helpful, patient, and professional throughout my visit. He took the time to answer all my questions and made sure I found exactly what I needed. Excellent customer service like this really makes a difference. I truly appreciate his kindness and dedication. Thank you, Jaime, for going above and beyond!”

Mostafa Sameer a month ago

It’s kind of nice gesture they welcome everyone who can be a free member with flowers. I met Argla who is nice, kind and well knowledgeable.

Livys Ortega 6 months ago

After an extremely frustrating experience purchasing wood flooring for my new home, I was honestly feeling overwhelmed and disappointed. That completely changed when I was helped by Maverick at the Kendall location (Store 2904). From the very beginning, Maverick showed genuine care, patience, and understanding for my situation. He took the time to truly listen to my concerns and never once made me feel rushed or dismissed. What stood out the most was his dedication. Even though the product I needed was out of stock, Maverick went above and beyond, doing everything in his power to try to find a solution. He explored all available options, remained positive, and reassured me throughout the process. His professionalism, empathy, and determination turned what could have been a negative experience into a truly positive one. Because of Maverick’s exceptional customer service, I completely changed my mind about Lowe’s. He restored my confidence in the company and reminded me how impactful great customer service can be. I genuinely hope there are more Mavericks in the store, employees like him are invaluable and make all the difference for customers during stressful moments. Thank you Maverick, YOU ROCK!